Managed (On-Site) WaveHello® VoIP Solutions:
WaveHello® Managed Solutions are ideal for businesses that have twenty (20) or more phones in one or more (multiple) locations and are a cost effective alternative to traditional trunked PBX’s (Private Branch Exchange) that businesses this size typically have on their premises. A WaveHello® Managed solution differs from a Hosted solution in that the IP PBX itself is purchased by your business, and resides on your premises.
Benefits from deploying a WaveHello® Managed Solution in your business include:
» Reduced Total Cost of Ownership (TOC)
» Immediate Monthly Savings
» Increased Functionality
» Complete Control over Phone System
Traditional (Legacy) PBX’s can be very expensive to purchase and maintain on a monthly basis and often require expensive upgrades as well. Our WaveHello® Managed Solutions are designed to minimize your initial capital investment, reduce your monthly operating costs and eliminate the need for regular expensive upgrades. How is this possible? By partnering with some of the leading VoIP hardware equipment manufacturers such as Aastra,Cisco Systems, Polycom, Sangoma, Sipura/Linksys, Allied Telesis, and SMC Networks, we are able to offer top notch equipment at reduced rates. Combined with our own technical capabilities and Quality of Service, we are able to plan, implement, and support cost effective custom phone solutions for our clients'’ premises.
Another advantage of purchasing our Managed (On-Site) solution is the immediate monthly cost savings your business will benefit from, via a lower long distance corporate rate and also reduced maintenance fees on equipment. There are more savings as well! Savings from a converged data and voice network and the resulting reduction in support and maintainence fees with only one network, instead of two separate networks. The need to only string one cable drop to each work station instead of two separate drops for phone and Internet; this is especially beneficial when moving to or building a new location(s) and/or moving employees around within a location. These are just a few or the direct and indirect savings that your business will benefit from, by deploying one of our Managed solutions.
Increased Functionality in your business is another benefit derived from implementing our Managed Solution in your business whether it be from the "Digital Receptionist or IVR" directing your phone traffic to the right employee(s) more efficiently; or our advanced call routing capabilities allowing you or your customers to reach any of your employees anytime, anywhere, by only having to call one number; email management of Voicemail in real time (Voicemail can be emailed to any PC, Notebook, or PDA - with the actual VoiceMail attached as a .wav file); having employees across multiple locations connected to the same system making inter-office calls simple and free – yes free! Other benefits include your Managed solution being completely flexible and the ability to add and make changes to it seamlessly as your business evolves, on-line review and monitoring of call histories, and also the elimination of expensive calling card and hotel long distance rates as travelling employees will be able to use the corporate long distance rate (by utilizing a softphone) where ever there is a broad band internet connection. These are just a few examples of the many increased functional capabilities your business will enjoy with our custom Managed solution. That’s right; all our Managed solutions are custom tailored to meet your business needs. Because after-all, it’s your business and your phone system and we want to ensure you get the maximum benefit possible from your phone system.
Since it’s your phone system, wouldn’t it also be nice to have complete control over it and the ability to add, modify, and delete users as necessary? Or how about the ability to add or move a phone without having to contact your phone company and incurring their resulting “service fees”? With our custom Managed systems, you have complete control over your phone system via a web-based interface on your PBX that allows you to quickly and easily to make changes and edits as necessary without having to contact anyone other than your own IT department! Need to add voicemail for a user? How about changing your digital receptionist greeting or its “tree” settings? Want to add an existing employee from one ring group to another? All of this and more is at your finger tips and in your control and can be done in the matter of seconds when using one of our custom Managed solutions.
We make it easy for your business to implement its own custom Managed solution by offering all the equipment necessary to deploy a custom phone solution for your business and have it up and running in a matter of days! Typical equipment that needs to be purchased includes:
» PBX (comprised of a computer server and VoIP software package)
» Sangoma Gateway card allowing for connectivity to PSTN (Public Switched Telephone Network)
» IP Phones
We may determine that your existing computer network requires some upgrades to fully support a converged Data and VoIP implementation, so the following additional equipment may also be required:
» Router (with “QoS“ - Quality of Service Packet Priority Enabled)
» Switches (We recommend “PoE” – Power over Ethernet, with QoS)
We invite you to contact us today to explore how one of our Managed VoIP solutions can be custom tailored to meet your business needs and objectives, so you can begin to benefit immediately from all it has to offer.
